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WHO WE ARE
Our Mission
To provide our residents with comfort and community through resort-style hospitality, to support our team members, and to promote wellness, security, comradery, and self-worth for our entire QSLM family.
Our Vision
To provide each resident with the service and compassion we would want for our loved ones, and to create an environment where residents, families, and team members thrive.
OUR VALUES
EXCELLENCE
Striving for the highest standards in all we do, going above and beyond, and taking pride in our service to others.
Joy
Cultivating a delightful atmosphere, having fun, reveling in laughter, and bringing happiness to residents, families, and team members.
Integrity
Creating a culture of honesty, acting ethically and transparently, and doing the right thing no matter what.
COMPASSION
Demonstrating empathy and kindness, understanding the needs of others, and creating a supportive environment that improves the well-being of both residents and team members.
Safety
Prioritizing the well-being of residents and team members, responding promptly to residents’ needs, and maintaining the highest safety standards to create a home and workplace where everyone feels protected.
LEADERSHIP
Fostering continuous personal and professional growth for team members, empowering them to be their best, leading by example, and working collaboratively to achieve our shared mission. Our focus on teamwork and our dedication to nurturing servant leadership is critical to our mission.
Respect
Creating an environment of mutual respect where all team members and residents are treated with kindness and dignity, people feel valued, and the unique contributions of everyone are acknowledged.