Meet Our Team

Originally from Richmond, Virginia, Russell Williams brings over 20 years of senior living leadership to his role as Executive Director. He holds a B.S. in Business Administration from Virginia Commonwealth University and has been a Licensed Assisted Living Administrator since 2008.

From his very first day working in senior living, Russell has loved interacting with residents. That passion continues to drive his commitment to providing exceptional care and leadership.

His favorite part of working with QSLM is the balanced support: “The right amount of support… not too much or too little.”

When he's not at work, Russell enjoys cheering on his favorite sports teams—the VCU Rams, UVA Cavaliers, Baltimore Orioles, and Dallas Cowboys—and staying active at Orange Theory Fitness.

He’s also a proud father of identical twin girls.

Olivia Kitelinger serves as the Senior Director of Sales at The Barclay at Charlottesville. She has been in the health field for over 12 years, with 10+ years’ experience in sales and 6+ years in senior living. She is a Certified Dementia Practitioner (CDP) and won an esteemed Virginia Assisted Living Association (VALA) award in 2023 for creating the “Veterans’ Wall of Honor.” Previously a flight attendant, she loves chatting with people from all over the world! 

Her favorite part of working with seniors is hearing all the amazing stories and learning about their past. Her favorite part of working at QSLM is the family atmosphere. She says, “Our beautiful communities set us apart from the competition.”

When she’s not working, she enjoys hanging out with family, attending sporting events, and traveling.

Michelle Taylor serves as the Assistant Director of Wellness at The Barclay at Charlottesville, where her passion for senior care and dedication to resident well-being shine every day. Originally from Harrisonburg, VA, Michelle now calls Charlottesville home.

After a successful 24-year career as a General Manager for Arby’s, Michelle made a life-changing shift to senior living in 2020. She is a recent graduate of Piedmont Community College, where she earned her LPN certificate, and is also a Certified Dementia Practitioner (CDP)—a distinction she achieved during her time with QSLM.

Michelle's favorite aspect of working with seniors is the ability to be her authentic self, connect with residents, and enjoy their unique life stories. She especially values the tight-knit, family-like bonds formed with both residents and their loved ones in memory care.

Outside of work, Michelle enjoys spending quality time with her family, indulging in some retail therapy, or relaxing with her favorite TV shows.