Meet Our Team

Originally from Richmond, Virginia, Russell Williams brings over 19 years of senior living leadership to his role as Executive Director. He holds a B.S. in Business Administration from Virginia Commonwealth University and has been a Licensed Assisted Living Administrator since 2008.

From his very first day working in senior living, Russell has loved interacting with residents. That passion continues to drive his commitment to providing exceptional care and leadership.

His favorite part of working with QSLM is the balanced support: “The right amount of support… not too much or too little.”

When he's not at work, Russell enjoys cheering on his favorite sports teams—the VCU Rams, UVA Cavaliers, Baltimore Orioles, and Dallas Cowboys—and staying active at Orange Theory Fitness.

He’s also a proud father of identical twin girls.

Heather Clark is the Director of Sales here at The Blake at Charlottesville. Prior to making the move into the Senior Living Industry, she had an extensive career as the Territory Manager for WW of Central Virginia. She shifted her focus to senior care after realizing she truly has a passion for the Senior Population. She is excited to assist individuals with the process of transitioning to an assisted living community, which sometimes can feel very overwhelming for the family. Her and her husband, Lance, raised two talented, successful daughters, who continue to make them proud. Before moving to Zion Crossroads to enjoy more free time and downsize, Heather and her family lived in Crozet, Virginia. Heather loves to walk, hike in our beautiful mountains, read, sit on her patio, and cook. Fun fact – Heather was born in Burlington, Iowa, and has lived in 8 states, including Michigan and Virginia twice.

Coming Soon!

Carol is originally from Southern California, but she moved to Charlottesville in 2020 to live near family. Carol has worked in senior living for over 5 years and she is a nationally certified activity director. During her father’s own battle with Alzheimer’s, she decided she wanted a career in assisted living. Her father’s community had a birthday party for him, and that is when she knew she wanted to work in the activity department. Carol's goal is to bring that same joy to seniors in her community. The Blake residents are not just residents to Carol they are her father, her mother, her grandfather, and her grandmother. She believes it is her pleasure to serve The Blake and she thoroughly enjoys her work. When not working Carol is busy having fun and enjoying life with her 4 sons. She is still adjusting to having actual weather and sometimes longs for days of sunny and 75.

Michelle Taylor serves as the Director of Memory Care at The Blake at Charlottesville, where her passion for senior care and dedication to resident well-being shine every day. Originally from Harrisonburg, VA, Michelle now calls Charlottesville home.

After a successful 24-year career as a General Manager for Arby’s, Michelle made a life-changing shift to senior living in 2020. She is a recent graduate of Piedmont Community College, where she earned her LPN certificate, and is also a Certified Dementia Practitioner (CDP)—a distinction she achieved during her time at The Blake.

Michelle has been part of The Blake family for two years, and her favorite aspect of working with seniors is the ability to be her authentic self, connect with residents, and enjoy their unique life stories. She especially values the tight-knit, family-like bonds formed with both residents and their loved ones in memory care.

Outside of work, Michelle enjoys spending quality time with her family, indulging in some retail therapy, or relaxing with her favorite TV shows.

Brittany is from Appomattox, Virginia. She previously worked as a direct service professional for individuals with intellectual or developmental disabilities, and it was at this position that she realized that she had a passion for healthcare. She started as an activity assistant at The Blake and worked her way up to the position of Reunion Program Coordinator. With a strong sense of compassion and joy fueling her to be the very best she can be, she is constantly putting a smile on the residents' faces. When she walks into the room, they already know that they're in for something fun! The way that the residents look out for her as if she were a part of their family reminds her of the great relationship she has with her own grandparents. When she isn't working, Brittany likes watching movies and going anywhere that has karaoke. She is a big fan of theatre, and she likes to go see musicals and plays every so often. She always strives to make people smile and laugh with silly jokes, and everyone at The Blake knows that she is "very punny!